Hi, any idea why 1kg was added?
Topic summary
Issue: An unexpected 1 kg was added to the postage weight for a shipment under Payments + Shipping & Fulfilment. The poster asks why this increase occurred.
Evidence: A screenshot is attached and appears central to understanding the discrepancy. It likely shows the displayed weight and the added kilogram, though no additional context is provided in text.
Clarification: “Postage weight” is the weight used to calculate shipping charges. The post does not include details about product weight, packaging, or shipping settings that might influence the total.
Status: No replies or explanations are present. The discussion remains open, with the key unresolved question being the cause of the extra 1 kg added to the postage weight.
