Why does my product have a 100% bounce rate on mydealhouse.de?

Liebe Community!

mich habe ein Produkt in meinem Shop mit 100% Absprungrate. Hier der Link zum Produkt:

Die Seite heißt mydealhouse.de und es geht um das Hundebett:

https://www.mydealhouse.de/products/dogocat-hundebett-katzenbett

Ich bewerbe das Produkt über Facebook aber die ganzen Besucher weisen eine Sitzungsdauer von 00:00:00 auf und daher auch eine Absprungrate von 100%. Kann mir jemand sagen woran das liegt?

Vielen Dank für euere rasche Hilfe & LG

Hi @Mydealhouse ,

While there is a German Shopify Community, I would be happy to support you in English if you’d like to continue in this thread!

I look forward to hearing from you.

Hey Andrew! Sure we can go on in english. Can you please help me?

I’d be happy to! I translated your question from German to English, and from what I’ve understood, you have a single product page in your shop that is getting a 100% bounce rate.

Looking at the link, I don’t see anything that would divert people away from the page. However, you’ve mentioned that you are promoting the product on Facebook: are all your visitors coming from Facebook adverts? If so, the issue may lie with the ad itself. Have you been able to test the advert out for yourself?