Hi,
I’m just wondering why my products keep saying this mw_product_option_cloned?? It keeps duclipted them on the website and i have to keep deleting them which is quite annoying.
Is there a reason why this keeps happening?
Thanks,
Anthony
Hi,** @Ant10K **.
Are you using a third-party app to help manage the products on your store?
From experience, a third-party product app can cause your products to be duplicated automatically with mw_product_option_cloned set as the product type. If you can pinpoint which app is causing this, you can reach out to the app support team directly so that they can help you further with your query.
But if you can’t locate the third-party app that is potentially duplicating your products, feel free to reach out to our live support team so that we can help you look into this from our end. We aren’t able to do this via the Community Forums at this stage, but you can reach out to our support team via our help centre here. Once you’ve logged in to your store on our help centre, type in your question or the topic you need help with. After that, you should see the Get Support heading at the very bottom of the page, and you can click Continue to start a support request. From there, our support team can assist with your query further.