Hi all
When we click red it shows black and then clicks on black it shows red
Does anyone help with this issue
Topic summary
Product page shows incorrect or unresponsive color variant display. The store owner reports that selecting “Red” displays the black variant and selecting “Black” displays red.
A responder tested the provided product link and could not toggle variants reliably; the main image remained red even when selecting black. This inconsistency suggests a theme-related issue (theme = storefront template controlling layout/behavior).
Key details:
- Variant = product option like color; expected to change images accordingly.
- Observed behaviors differ: owner sees swapped colors; tester sees no image change.
Next steps requested:
- Share the theme name in use.
- List any installed apps that modify variants or product pages.
Status: Unresolved. Further information about the theme and apps is needed to diagnose whether a theme conflict or app interference is causing the variant-image mismatch.
Hi @deven1994 ,
I took a look at the link you shared and I seem unable to toggle between the two colour variants. The primary product image stays as red even when I click the black option.
The unresponsiveness here leads me to believe that this is a theme issue. Can you tell me the name of the theme you are using? Can you also tell me if you’re using any apps on your store that affect variants or your product pages?