Some people are having this issue including myself when I try to access my site via Desktop! Some are also facing this issue on mobile…and some, the website is loading just fine…how do I fix this? Screen just greys out after a couple seconds and is not clickable!
Topic summary
Site intermittently greys out and becomes unclickable a few seconds after load; reported on desktop and some mobile, while others see normal behavior.
A screenshot was shared showing a page-wide grey overlay that blocks clicks.
Likely cause identified as a plugin that renders a pop-up with a darkened background, specifically “Automizely Marketing popup bars.” The pop-up script may be loading very slowly or failing, leaving the overlay in place.
Suggested actions: contact Automizely support to verify any ongoing issues; test by disabling/removing the plugin; check for plugin updates or conflicts that could delay the pop-up.
Status: no confirmed resolution yet; investigation pending.
Notes: “plugin” = add-on software for the site; “pop-up bars” = promotional overlays that display on top of the page.
It’s likely related to a plugin.
What pop-up do you normally have that has that background?
Seems to be this one: “Automizely Marketing popup bars”
I believe that’s just loading very very slowly, or just breaking.
I’d possibly reach out to their support and make sure there isn’t an issue?