Why does my site keep endlessly refreshing after adding Rubix Price Editor?

Topic summary

Site repeatedly refreshes after the recent installation of the Rubix Price Editor app; the poster asks if the app is the cause and mentions an old suggestion to add “Locksmith,” but lacks setup details.

Suggested diagnostics:

  • Use the browser’s Inspector/DevTools → Network → Fetch/XHR with “Preserve log” enabled to capture activity across reloads. Look for 3xx HTTP responses (redirects) potentially triggered by a third‑party script.
  • If no redirect loop appears, the issue likely stems from a JavaScript error in the site’s code.

Proposed remediation:

  • Do not add another app (e.g., Locksmith) to fix the issue.
  • Iteratively isolate the problem by temporarily removing/disabling JavaScript files or snippets using a dichotomy (binary search) approach to pinpoint the offending code.

Notes on terms:

  • 3xx = HTTP redirection responses; redirect loops can cause endless refreshes.
  • Fetch/XHR = network requests made by scripts visible in DevTools.

Status: Cause not yet confirmed; troubleshooting steps provided; no resolution reported.

Summarized with AI on February 5. AI used: gpt-5.

All of a sudden my site keeps refreshing endlessly SINCE Sunday and the only app I added was RUBIX PRICE EDITOR on Saturday. Do you think it is this or something else? I did see a discussion that said to put in Locksmith but no info on how from last year.

@shareoneteesonlinestore.com

Hello !

Have you tried to go into the inspector and check the Network > Fetch/XHR tab ? You have an option to preserve logs in order to not lose them between refreshments. You should check if there is any 3xx request triggered from a third party script.
If not, then your issue comes probably from a JS line in your source code. Having no idea where it comes from, you should remove all your js from your website with a dichotomy strategy to find where the error comes from.
But please don’t add another app to try to fix that. You need to go into tech/code.

Good luck !