Why does my site keep redirecting to another webpage?

Hello everyone,

site URL : https://vbgraphic.com/

I got an issue with my site. When I click any link on this site, it redirects to “http://iyfnz.com/” this site.

Can anyone kindly help me to find out the issues?

Thanks

1 Like

Hello! I just saw that I have the exact same issue with my website ! If I click on the popup to subscribe to the newsletter or if I click on “accept cookies”, a new browser window opens to this this unsecured site: http://iyfnz.com/.

This is a real problem for customers!

I just had Shopify support by chat, the problem would come from the Ecomfly Fastlane application! I deleted it and the problem is solved :slightly_smiling_face:

1 Like

Hey @tasnim07 .

Thanks for reaching out.

I appreciate that you have included the link to your online store as that is very helpful! Just to gather some additional context, are you still experiencing this issue with the links on your store redirecting you to “http://iyfnz.com/”?

Looking into the URL, when I select the links available - it is taking me to the corresponding page within your online store. Did you happen to notice this occurring for any specific links on your online store?

You have beautiful products, by the way! You could potentially include an announcement bar to your homepage to inform your new visitors of any ongoing discounts or free shipping offers that may be available. It is a great way to create an incentive for your visitors to browse the available products.

Looking forward to your response.

same problem…anyone can kindly help us?

Hey @swisspyramid .

Thanks for reaching out.

Could you share your online store URL and let us know which links are redirecting you from your online store? As this context will allow us to assist you better in this situation.

Looking forward to your response.

Hey Ollie,

This is our website, please take a look at what’s going on, thank you.

https://beautylion.shop/

Hey @swisspyramid .

Thanks for the quick response.

Looking into the URL, I was not able to find a link on the store that redirected to another website. I went through the menu navigation and collections available and was not able to replicate. Could you let me know which links on the online store that may be affected?

Looking forward to your response.

Hello,

We are having this same issue. Our URL is coldcutsmerch.com. Whenever a link is clicked on a product page the iyfnz.com pop up appears. How can we fix this?

Thank you.

Hey @shawncoldcuts .

Thanks for bringing this to our attention.

I appreciate that you have provided your online store URL for us to take a look. Did you make any custom coding changes to your theme? Also, did you happen to remember when you noticed this occurring on your online store?

Since we cannot authenticate you over the Community forums due to the sensitive information that needs to be shared, I am unable to look into the specifics. In this case, I would suggest reaching out to our live support to have a further look by logging into your online store using the Contact Us page. This will allow us to securely verify you as the store owner.

Once you successfully login, or select the option to Continue without logging in - you will be directed to the Help Center. Select the topic that you would like assistance with to locate the options to Get Support and speak with a Shopify Advisor about the situation.

Let me know if you have any questions.

We were able to resolve this issue…we are using an older theme for our site and there was coding associated with a social sharing button for a now defunct app. Deleting that coding resolved our issue. Thanks for the assistance!

We are also experience the same issue:

www.Manschettbutiken.se - please advise where the issue is. Some plugin / widget?

the issue was coding for a share icon for “fancy,” a now defunct company. if you contact a developer they’ll be able to help your clear it up quickly.

Hi all, same issue here and same solution regarding Fancy. We disabled it in the theme.Thanks for the tips.