i tried buying a product on my store but says something went wrong
Hello @Milly1 ,
I am Gina from flareAI app, and I am here to support you.
Can you drop your store URL to check?
There could be several reasons for this. Some possible solutions you can try are:
- Check that your Shopify payments account is set up correctly and all necessary information is entered.
- Make sure that your store’s shipping settings and tax settings are configured properly.
- Review any custom code or apps that you may have added to your store and ensure they are not interfering with the checkout process.
- Disable any ad-blocking or security software that could be preventing the checkout page from loading correctly.
Gina
mbuvie. myshopify. com
Hi @Milly1 ,
I can see on your screenshot that you use preview link, please try to use your regular store address and then add product to cart and finally go to checkout, it should work.
Best,
Greg