Why does my store link say 'site can't be reached'?

I see Now that this is probably an ongoing issue, I’ve had this problem now for about 5 days. While I’m paying Out of pocket to try to solve this issue for me… Customer service hasn’t started in the right foot for me. And to see that this user had this problem in 2019 and when you try to click on their link it’s still not working raise my concerns even more.