Why does my test POS transaction fail to load checkout?

Retail & Point of Sale
1

I am trying to run my first test pos transaction. After selecting a customer and products, I click the “checkout” button. I am then redirected to a screen that starts to say “Loading Checkout”, but before it completes it redirects to a screen that says “Couldn’t load checkout. There was an issue with the cart”, and my only option is the “leave checkout” button. I cant find any help to guide me regarding what is set up wrong, or could be the problem. I am in my test period and don’t want to waste time on this issue. Can you please provide me with the correction/s? Thank you, Rebecca

2

I’m having this problem too! Anyone find a solution?

3

I’m having the same problem

4

any solution here? having same problem on my iphone, on shopify POS app. But able to work on my ipad Shopify POS app