Why does my website constantly refresh in Denmark?

Our website: www.spatzwear.com

Keeps refreshing non-stop when using the website in Denmark. As soon as you open our website (from any page), it constantly refreshes making it completely unusable.

I have read on a different Shopify discussion page (with a related issue), that it could be caused by our ‘pre-order’ app and the code it uses. This app is important so we do not want to delete it completely, even if it is causing the error.

If we could identify the code that is causing the issue, that would be great.

I have uploaded a video of what the issue looks like.

Any help is appreciated!

1 Like

Hello @BillySpatz ,

Have you tried to deactivate an app and validate your assumption regarding the reason of the issue?

Best regards,
Anastasia