when we open the store then an error message appears
“There was a problem loading this website”
today we are facing this issue again and again.
my store URL is thebabystore.pk
please tell us why this happening again and again, and how can we fix this.
Hi, @theBabyStore .
Thanks for reaching out in our Community forums and for sharing your store link, I’d be happy to help.
I’m sorry to hear that you have been experiencing issues accessing your storefront. Currently, I am able to browse through your page with no issues through mobile and desktop devices:
This sounds like it may be related to Cloudfare as they are going through scheduled maintenance. Feel free to check out their status page here to see if your location is being re-routed or is operational. As a workaround, you can set your primary domain to the standard myshopify.com URL as this should work in multiple countries or regions.
If the issue still persists in the following days, we’ll need to access your account in order to gather more information. While we’re not able to provide account-specific support via Community Forums at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit our Help Center and log in to your account to create a support request.
Feel free to let me know if you have more questions!
