Hey guys, my customers are having issues with my store when they go to checkout. When they select the size of a product that they like (ex. Small) and go to checkout, the size changes and this happens for all of my products. Any solutions?
Please share your Store link , Need to check the Issue
Hi there @Kii340 !
Thanks for sharing your query and that link to your store with us here in the Community!
I was able to test this out on your site and can reproduce the behaviour you outlined here.
Can you confirm the name of the theme you’re using currently as it was originally downloaded first?
Then, the next step I’d advise would be to download a fresh, unedited copy of a free theme from our theme store to your own store.
You can check using this unpublished theme via the Online store > Themes menu to see if the behaviour you mentioned is also present on that fresh theme.
If it is, we can more accurately assume that the issue is not theme-related and may be due to something affecting your core Shopify admin in some way.
If the erratic behaviour is not present on this new theme, that lets us know that the root cause was coming from your current theme and we can proceed to investigate along those lines.
Let me know how you get on with this and update me when you can so we can work on this together!