I am trying to reinstall Boxy app but I get a blank screen. Can someone help?
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Sorry you are facing this issue, it would be my pleasure to help you.
Welcome to the Shopify community! 
Thanks for your good question.
Please share your site URL,
I will check out the issue and provide you a solution here.
also share issue images and how can i check
Hi, @osty !
Thanks for reaching out in our Community forums and for sharing your concern, I’d be happy to help.
If you are referring to the BOXY Australian Postal Prices app, I can confirm that I am able to install this app without any issues on my store. It sounds like this may be a local issue. Here are a few troubleshooting steps that you can try:
- Clear your cache and cookies on your browser. After this, completely reboot the browser.
- Try a different web browser to rule out any browser issues.
- Try another device, like another computer or mobile phone.
- Try another internet connection (switching to a cellular network on a phone rather than wifi, for example)
- Ensure you do not have any firewalls or pop up blockers enabled on the device as these can interfere.
If these steps do not solve the problem, feel free to reach out to their support team directly here. They should be able to guide you through the setup process.
If there is anything else I can help you with, please let me know.
Hi Ketankumar,
australianwheatgrass.com.au
https://australian-wheatgrass-859c.myshopify.com
I receive an error message after I hit the install app button
Error message can be viewed in the attachment.
Thankyou
David
