I recently started 3 new shops and was extremely satisfied with Shopify, until I received my first invoice and found that Shopify charges a 2% fee for EVERY TRANSACTION, just because I am using a third party payment provider (since Shopify Pay is not available in my country). So I am not only paying…

I ended up moving all 3 my shops to Woocommerce and now instead of earning a minimum of $75 per site per month from me for years to come, Shopify will earn $0 from me in the future. I guess they don’t care about that, but I’m happy to be free of their greedy transaction fees.

Thank you so much! How do you redirect the customers to the third-party checkout?

a secure bridge between your site and the third-party service, ensuring that the transaction happens safely while still keeping the customer on your website.

OK, I confirmed with my payment gateway (Airwallex) that they don’t currently support manual payment capture outside of Shopify. So, that’s not a solution for me. But as they are the only gateway that would accept me as a non-resident, I don’t have much choice.

The payment gateways here in my country also doesn’t support this.

We do this integration for a lot of our customers so please email evan@thedirectprocessors.com for more info and Shopify customers testimonials

Hi there, Your frustration is completely understandable, and you’re not alone. Shopify charges an additional fee (e.g., 2% on the Basic plan) when you use a third-party payment provider, because you’re not using their in-house system, Shopify Payments. This fee is added on top of whatever the thir…

It’s OK to use your third party payment provider. AFTER, you’ve collected payment from your third party provider, go to Shopify and create a CUSTOM ORDER. In Shopify: Create Order + Add a CUSTOM Item (can be from your product line, but just retype the product name along with price etc. + Click add i…

Yes, this is bad business practice! Say something. For larger businesses, this is an added cost of using Shopify!

Why does Shopify charge a 2% transaction fee for third-party providers?

Shopify Discussion

CCprocessor April 2, 2025, 5:56pm 43

Feel free to reach out if you need another payment processor. We save our merchants thousands and thousands of dollars

Topic		Replies	Views
Third-party transaction fees if not using Shopify Payments Payments + Shipping & Fulfilment	4	380	October 30, 2023
Is it common to pay 2% transaction fees on ecommerce platforms? Payments + Shipping & Fulfilment shopify-payments	7	204	December 6, 2025
Shopify payment not available - will I still be charged a transaction fee? Payments + Shipping & Fulfilment	4	151	January 28, 2024
Why does Shopify charge a 2% transaction fee for third-party payment providers? Shopify Discussion billing-plans	1	64	September 12, 2024
Are there additional fees for using third-party payment providers on Shopify? Payments + Shipping & Fulfilment third-party-payment-providers	1	132	November 5, 2023

Why does Shopify charge a 2% transaction fee for third-party providers?

Related topics