Why does Shopify have no customer service and a loading page error when you try to contact them?

In 11,600 employees you’d think a few could actually perform customer service instead of a maze of links and misdirects to nobody and no live help

Hi, @wk3 . I’m happy to help you out with your questions here! Can you tell me more about the help you need and the error you’re seeing when you try to speak with us?

You can also contact our support team at any time on this page. You just need to type your question or problem to the Help Center assistant when you visit the page I shared. You can find the chat box on the right of the page, or to the bottom of the screen on smaller devices. Once you type your question or problem to the Help Center assistant it can direct you to the resources or team you need for more help from there.

Please let me know if you have any questions!