Why does Shopify only show a white screen on desktop but works on phone?

When I enter Shopify, only a white screen comes up. It opens on the phone but does not open on the desktop. How I can resolve it? BTW my internet connection is well.

@GiftsHeaven

Sorry you are facing this issue, it would be my pleasure to help you.

Welcome to the Shopify community! :blush:
Thanks for your good question.

Please share your site URL,
I will check out the issue and provide you a solution here.

Last days when I click on shopify login part it just opens to a white error I don’t know the store url after sign up it just came to a white error so how can we solve this problem?

I also tried it on the phone, but when I click on the ‘Shopify login’ part, the white page appears. Is there a problem with shopify itself?

@GiftsHeaven

can you please send store url

I have the same problem can you help me too?

@yaffs35

yes, please share your store url so i will check and update you