Why does the password reset link cause an error for customers?

[Web_Maestro]

We recently tried to send a reset password request for a customer. We sent them the password reset email, but when they clicked on the link it gave them, they received this error:

Does anyone know what could be causing this issue?

[THEM]

hi @Web_Maestro ,

do you find any solution for this issue?

thank you.

[hesamdalvandi]

I have this problem too