Why does the 'Reset Password' function say 'No account found' for valid emails?

On reset password i am entering correct mail but the error shows “No account found with that email.” but the mail exists and this thing happens with every mail.

Hey @yowd .

Thanks for reaching out.

If you are unable to reset your password due to the error message, it may be best to reach out to our live support for further assistance on recovering the account. Since I cannot authenticate you over the Community forums due to the sensitive information that needs to be shared, I am unable to look into the specifics. In this case, you can get in touch with our live support by navigating here.

You should see the options to Get Support and speak directly with a Support Advisor about the issue.

Let me know if you have any questions.