I created a blog and I made it visible. I also added it to my menu. When I go to my website and click the blog I can see that it is there but when I click it to be able to read it the page reloads but it doesn’t open. It just stays on the same page. Is there a step that I am missing?
Hi @CaelisB ,
I’m sorry to hear you’re having trouble with some parts of your website. I’m happy to help in any way I can.
From what I understand, the page redirects when you click on the Blog item on the menu, but it never fully loads. Is that correct? It would be a great help if you could share your store link here so I can test it on my end.
Other than that, can I please ask you to check and action the following steps to exclude the local issue related to the browser, device, or network:
- Check if you’re using a supported browser and if your browser is up to date
- Clear browser cache and cookies
- Try accessing the page using an incognito window
- Try to access the page using a different supported browser or device
- Try accessing the page using a different internet provider (wifi or mobile data)
Let me know how it goes.
Hello,
This is the link to the blog.
when I click to read more it doesn’t open it just stays on the same page.
thank you for your help
Hello,
This is the link to the blog.
https://caelis-boutique.myshopify.com/blogs/news/youre-too-expensive
The issue is that when I go to the blog tab my blog shows there and I click to read more and nothing happens it just stays on the same page.
Hi @CaelisB ,
Thanks for getting back and sharing that link. I see what you mean - when I click Read More below the article on this page, it reloads the page, correct?
What theme are you using? To eliminate the issue with your current theme, please install a different theme version and repeat the steps. Let me know if clicking the button also reloads the page within the new theme.
If so, we might need to look into URL redirects as a next step. I look forward to hearing from you.