Why doesn't my discount show on mobile platforms?

Topic summary

A user reported that product discounts display correctly on desktop but not on mobile devices for their Shopify store (glowinglamp.shop).

Resolution:

  • A support professional investigated and confirmed the discount pricing appears properly on both desktop and mobile platforms.
  • Screenshots were provided showing the discount functioning correctly across devices.

Current Status:
The issue appears resolved—testing shows discounts are displaying as expected on mobile. The original problem may have been temporary or browser-specific.

Summarized with AI on November 23. AI used: claude-sonnet-4-5-20250929.

Hey, I am currently having problems with the discount. On PC it shows my discount, but on the phone, it doesn’t. How can I fix this problem? Plz, help!

@Pederlau1
Hello,
Can you please share your store URL?

https://glowinglamp.shop

@Pederlau1
Hello,
I have checked your site its properly show price discount on desktop and mobile also

see this