Why doesn't my email have permission to access my account?

I am loggin with correct email but my account doesnt have permission, please i need help

Hi @pras1103

It may be due to your account has been terminiation by the Store Owner.

Thanks

i am store owner

@pras1103

It might be some browser cache issue, can you please chagne the browser and test it. If it still exist then you need to reachout to the Shopify 24/7 support.

Thanks

Thanks

Hi, did you find a solution? I have the same problem.

Yo I’m trying to do shopify and I’m having the same issue can someone lmk if they figured this out yet, thx in advance