Hi Guys!
Except for PayPal, express checkouts do not work. When you try to checkout via Gpay, ApplePay and etc, the error is occurred with the order total changed as a screenshot below
Hi, @512coffee .
Thank you for reaching out and bringing this to our attention.
Based on the error message shown on your screenshot, it looks like there could be an issue with the saved cart. Though I’m unable to confirm what may have caused the issue, it’s possible it was due to prices changes shortly after the cart was saved. Nevertheless, while the issue should be able to resolve itself when the saved cart expires, you can also try removing and re-adding the products to your cart or by clearing your browser’s cookies and caches to resolve the issue sooner.
That being said, if recreating the cart or clearing the browser’s caches doesn’t help resolve the issue, then we may need to access your account in order to identify and resolve the issue. While we’re unable to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Simply visit the Shopify Help Center and log into your account to create a support request.
Just to confirm, did you get a chance to recreate the cart or clear your browser’s caches? If so, has the issue been resolved or does the issue persist?
The problem is that this ■■■■ happens to everyone on any devices, please,
help
No cash issues
No price changes issues
Hey, @512coffee .
Thanks for following up and sharing the additional context.
Since the issue does appear to be persisting across devices, then we will need to take a closer look at your account. However, as previously mentioned, we’re unable to do that through the Shopify Community. Please get in touch with us through the Shopify Help Center and we can further assist you through one of our live support channels. From there, we’ll be able to help you and triage the issue with our developers and/or technical support teams.
Once you’re able to resolve the issue, please keep us posted as the resolution may help others that come across this thread who are dealing with a similar issue. If you have any other questions, don’t hesitate to let me know and I’d be happy to share some resources or point you in the right direction. Cheers.
Hey @Elias ,
We’ve already contacted Live Chat Support and still waiting for feedback from the technical team by email regarding our question.