Issue: The “Shipping Policy” page title at /shipping-policy/ does not translate from English to Dutch, while other policy pages translate correctly via Shopify’s Translate & Adapt app. Users note they cannot directly translate policy page titles in the app’s usual flow.
Confirmation: Multiple users report the same problem, indicating it’s not an isolated case.
Proposed workaround: In Translate & Adapt, go to “Default theme content” → “Checkout and system” → “Checkout shop policies” (pages 71–72) and manually translate the policy titles there.
Context: Translate & Adapt is Shopify’s tool for managing store translations; most policies auto-translate, but this title appears to require manual input in the theme content section.
Status: A practical solution path is provided, but there’s no confirmation from original reporters that it fully resolves the issue; underlying cause (bug vs. configuration) remains unspecified.
We have an issue where the “Shipping Policy” title in the /shipping-policy/ page does NOT get translated. All other policies DO get translated from English to Dutch.
We cannot translate the policy page titles in the Translate & Adapt app - it does so automatically. Everything else works and translates fine, except Shipping Policy which does not translate.
I have the exact same issue
Where can I find the solution? I have the same problem.
If you go to “Translate & Adapt” → “Default theme content” → “Checkout and system” → “Checkout shop policies” (page 71 - 72). There you can translate the titles of the policies.
Veel succes nog verder