Why doesn't my store logo appear on printed packing slips?

I have made edits to my packing slip and included my store logo and it looks great in the preview and saved. However when I go to print my packing slips the logo is never there. Can anyone assist with this? I have done re-done the process several times and it keep happening over and over.@nolram

Hi @nolram0

Are you using apps for creating packing slips?