Why doesn't my website display as designed?

I need help! My website is almost completley designed, however when I click the view button, its appearance is completely different. I attached a picture above in order to show how it looks my website when I clic on view. That is not the design of my website obviously. I appreciate any help.

@Thesmartlock Hope you are doing well.

Could you please confirm if your registered domain has an SSL certificate?

And currently , can see that your js and css are not loading in your website. have you added any additional app recently?

Please add an SSL certificate and check. am sure your issue will be resolved by doing this

According to the web the ssl is pending. How do I change this?

@Thesmartlock when you have connected your domai?

When you add your custom domain, a new SSL certificate is automatically created. This process can take up to 48 hours. During that time, you might see an error that reads SSL Unavailable in your Shopify admin and you might see a security error in your browser when you visit your online store.

3 or 4 days ago

Could you please reverify the below steps:

  • Point the A record to the Shopify IP address 23.227.38.65.
  • If necessary, change the Host name to the @ symbol.
  • Delete any other A records on the domain if there are any present.
  • Point the CNAME record with the name www to shops.myshopify.com.. Be sure to include the period at the end of the domain.

It is correct. We have it as indicated.

@Thesmartlock Please update the cname only with “shops.myshopify.com” .

The three www is something I added before sending the screenshot. The three days where the ssl was still pending, the cname was without the www. However I have changea it again.

okay,

connect with your domain provider or connect with Shopify staff members

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