Hey guys, I’ve been trying to figure out why when I click on a certain policy link, it leads me to a blank screen with a few words instead of the exact policy. Also, when I click like the checkout button on the upper right hand corner, most of the page is white. Can someone help me?
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It should be very easy, unless something is broken in your theme. Follow this tutorial
https://help.shopify.com/en/manual/checkout-settings/refund-privacy-tos
Hi @bangbang_24
Welcome to the Shopify Community! Please share your store URL and password (if it’s password-protected), so I can check and provide you with the exact solution.
Best regards,
Devcoder ![]()
Sounds like the policy pages aren’t assigned in Settings → Policies or the theme’s template for those pages is missing. Had this happen on a client build when a theme update detached the default page template. Re, select the “page” or “policy” template in the page editor and clear theme cache.
