Yes, I did reach out to live support, after spending a day trying to figure out how to get in touch with an actual person.
Then I was stuck in the support with a Live Agent active but could not see any text that they or I was sending. Eventually, I was able to see the text in live support. I’m not entirely convinced it was a human, and after spending time to help me no issue was resolved.
I was only told to wait.
What honestly is wrong with Shopify?
Does Shopify REALLY close 80% of stores when they open?
Does Shopify REALLY close stores for no reason? Even stores that have ran for years – AND THEN NOT cover the financial burden?
Why does anyone actually work with a company that has practically ZERO customer service?
How does any business find this acceptable?