Hi Did you resolve this? im in the same position
Topic summary
Main issue: The PayPal payment option disappeared from a Shopify store. The original poster accidentally removed PayPal and now cannot re-add it; another user reports the same.
Suggested checks (from support):
- Confirm the PayPal account is active and in good standing.
- Verify PayPal is connected in Shopify admin: Settings > Payment Providers, and confirm it appears and is linked.
- Ensure the PayPal account accepts the store’s currency, or it may not show as an option.
Most recent updates: After the user confirmed they removed PayPal, staff directed them to contact Shopify Support for account-specific assistance. Another staff member reiterated creating a support request via the provided link and using the Help Center assistant to reach live chat if the steps don’t resolve it.
Outcome/status: No resolution posted. The thread remains open. Action item is to contact Shopify Support to investigate and restore the PayPal option.
Notes: No attachments or code are central to understanding this discussion.