Why has Shopify analytics stopped tracking purchases since October 31?

Shopify Discussion
1

Hi,

Since 31st October, Shopify analytics stopped tracking purchases.
Since 9st November it stopped tracking all events except standard events (page_view, session_start etc.)

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Were using Shopifys native connector
Also we`re using GTM for Meta, Snap and TikTok
It’s strange but only Meta Pixel works good

Thanks,

Stacy

2

Can you provide link to your store?

3

We have also been discussing this here:

https://community.shopify.com/c/shopify-discussions/huge-drop-in-visitors/m-p/2311472#M400003

There is a massive issue but currently Shopify have not resolved it in fact from the conversations i have had with them it would appear they are not doing anything about it.

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