Why has the Shopify widget disappeared from the iPhone iOS - it was the best thing for quick overview. Can you get it back. using iOS 13+

Hi again, @bbbbbbbbb , @WilsonCandleCo , @Drikuslr , @CraftCentral , @Mojack ! Great news! An update has been rolled out and we should see the widgets back on version 9.55.0. Thanks all for your patience and input. All the best!

I just got this issue today but the odd thing is it works fine on my Fiance phone and is addable there what is going on

It was after either a Shopify app or iOS update that it stopped working for me.

have you fixed yours yet? I cant figure it out at all i spent hours to day at apple and no luck. Please let me know if you had any luck. I tried it on 2 other iphones and none worked only my fiance this is so odd

Hi, it eventually worked when I upgraded. The apple iOS - are you using a beta version? Sure you have already - but upgrade to latest iOS good luck

it was with the latest update to iOS that mine broke. I don’t use beat versions of anything and everything is currently up to date.

Hello, the app started working with the iOS update. I am using a beta version 15.4 (19E5235a) I hope you find a solution. i also deleted, and reloaded the Spotify app.

Same! I REALLY hope they resolve the issue, I loved having the widget to stay up to date on sales

Same here, waiting patiently for its return

Mine have disappeared off my iPhone but they are still on my iPad working. I’m currently on iOS 15 on my iPhone.

Hi, @WilsonCandleCo , @Drikuslr , @CraftCentral , @Mojack ! Thank you for joining this thread and for flagging this issue. We have seen reports of merchants not being able to view the Shopify Widget in the home section of their IOS device being resolved, our developers are aware of this incident a…

Why has the widget disappeared from iPhone iOS 13+?

Shopify Apps

bbbbbbbbb March 3, 2022, 12:03am 14

is it possible if you could please let us know when via email or similar as to when it will be fixed?

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Why has the widget disappeared from iPhone iOS 13+?

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