Mine also went blank a few days ago, just showing a white square on my screen. Removed it to re-add it and seems like it’s not add-able again. 
Topic summary
Shopify iOS home screen widget disappeared for multiple merchants, primarily on iPhones after recent updates (noted on iOS 15.3.1 and 15.4). Some users saw it still working on iPad or select phones; reinstalling the app didn’t consistently help.
Shopify staff confirmed it wasn’t a removed feature and that developers were working on a fix. They advised awaiting App Store updates rather than email notifications and committed to updating the thread.
An update restored the widget for many on Shopify app version 9.55.0, with user confirmations that it reappeared on the home screen. However, a later report on app version 9.56.0 indicated the widget was still missing for at least one user; support requested device and OS details to investigate.
Most recent development: a new report says the widget has disappeared again on iPhone 14 running iOS 17.5.1, with a request for an ETA on a fix.
Status: Previously fixed via app update, but the issue appears to have resurfaced for some configurations. Discussion remains open; Shopify is gathering cases and monitoring for a further update.
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