Why hasn't Shopify paid me yet?

Topic summary

  • A user reports waiting a week for a promised support callback without success and says contacting support is difficult.
  • They allege Shopify “takes your money” and makes it impossible to reach them.
  • As escalation, they have opened an inquiry with the Canadian government.
  • No resolution yet; awaiting Shopify’s response.
Summarized with AI on January 1. AI used: gpt-5.

have been waiting a week for customer support to call me back to no Success I do not recommend Shopify to anyone They will take your money and Make it impossible for you to Contact them I have Opened an inquiry With the Canadian Government