Need help,
Why shopify is charging $1 from my card automatically without my permission while i have subsciption of my page
Hi, @Anasallana . I’m happy to help you out with this! I just have a few questions to make sure I give you accurate advice going forward.
- Can you tell me more about the adjustment charge you’re seeing? Is this for a shipping label adjustment or is this a different charge?
- Are you using Shopify Shipping for your shipping labels?
Without seeing your billing information I can’t say for certain what this charge is for. That being said, if you’re unsure what the adjustment was for you can review your billing history by going to Settings > Billing in your Shopify admin. The steps to review your billing history can be found here as well. If this is a price adjustment for a shipping label, this guide explains why you may encounter this.
Please let me know if you have any questions!