Why is bulk editing quantity grayed out on one of my sites?

Topic summary

Problem: The bulk editor’s “Available” and “On hand” quantity fields are grayed out, preventing edits. Initially noticed on one store while another worked; others confirmed the same issue today across different stores.

Scope/impact: Multiple merchants experienced it simultaneously, raising concerns about having to edit each product individually.

Latest update from support: Shopify support advised that quantity editing in bulk has been moved to the Inventory section. Accessing the bulk editor through Products will show those fields disabled.

What to do now:

  • Go to Inventory (not Products) to bulk edit “Available” and “On hand” quantities.
  • This restores the ability to change quantities without item-by-item edits.

Status: Effectively resolved with a workflow change. No formal announcement noted in the thread; some support reps initially suggested it was an isolated case, but multiple reports indicate a broader, recent change in where inventory quantities can be bulk edited.

Summarized with AI on January 3. AI used: gpt-5.

Same here. Any response from Shopify on this!?

1 Like