Shopify, this question is for you… If we have a website with European users, ‘unambiguous, affirmative consent’ to cookies is not optional. It’s the law as per EU GDPR, with huge fines for non-compliance (or at best lots of time-wasting admin work if challenged on it). Just like we can’t run an on…

Good Question. Actually, there is no App for it to “really” get a consent or to block cookies, as it has to be done by the core system.

I emailed this topic to Shopify’s Privacy team on June 20th (ticket number 13317172), and also asked a Shopify Help rep to escalate it… 2+ weeks later and zero reply from anybody at Shopify… pretty pathetic for something that is critical and not optional for all your merchants selling to hundreds o…

Hi - I asked their Privacy Team to reply as well, which they finally did more than 3 months later with the following: Our team is aware of the issue and we are working on a technical fix! What that means, and when we might expect a proper, robust, Shopify-supplied solution is anybody’s guess. I…

Hi, yeah I totally agree I signed up for a cookie app too but I would much prefer a definitive out of the box solution rather than a search and hope solution as it is at the moment

Hi all, I emailed Shopify’s privacy team about issues with Shopify consent options in relation to ICO guidance and the recent German court ruling. I received this reply on the 3rd of October 2019, which you may find encouraging: We understand the importance of this ruling and the impact it has o…

I assume by “the recent German court ruling” you mean this: https://techcrunch.com/2019/10/01/europes-top-court-says-active-consent-is-needed-for-tracking-cookies/ > > “…So, to sum up, pre-checked consent boxes (or cookie banners that tell you a cookie has already been dropped and pointlessly invit…

Thanks for raising up the topic! My store is up since 2 weeks and I’m looking for the same thing, a proper GDPR app that will help me be fully compliant. Did you hear anything back from Shopify…? Alternatively, what app are you using today - if any? Thanks a lot!

Hi @MarieV - sorry, I’ve seen nothing useful back from Shopify on this yet. Just the vague “we’re working on it” replies that I got last September, and @SimonM got above in October. I currently use https://apps.shopify.com/smart-eu-cookie-banner , which costs $3.00 USD / month and claims to do the f…

Thanks a lot for your answer @aj007 ! Let’s hope Shopify actually is working on it and will release it soon… All the best

Why is cookie consent (per GDPR) not core Shopify functionality?

Shopify Apps

DarrenW123 October 10, 2019, 5:27pm 4

Hi, Im in the process of looking at the same scenario as part of upgrading our site. Can I ask did you ever get a reply or work out a suitable solution?

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Why is cookie consent (per GDPR) not core Shopify functionality?

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