Hi,
I’m using the Gelato app to sell sweatshirts.
I don’t understand what I’m doing wrong—When I do a test order I get the following error message when I try to ship the order to a country that isn’t Ireland: “This order can’t be shipped to your location. Contact the store for more information.” I have updated my shipping zones and rates already.
Since Gelato send my products to my customers directly, am I correct in saying that I don’t need to update my locations?
Even when I try to ship to Ireland, the shipping rate I’ve added is overridden by Gelato’s own information.
What am I missing?