I’ve tested the payment tunnel right up to the moment I enter my credit card, paying with Klarna, and I haven’t seen any errors in the browser console, everything works.
Of course, I didn’t make the payment, so maybe that’s where the problem lies.
Topic summary
A Shopify store owner reports that Klarna payments have been failing for customers, resulting in significant lost sales. The issue appears to affect all Klarna transactions at their store (galvier.com).
Troubleshooting attempts:
- Another user tested the payment flow up to credit card entry with “Klarna Pay Later” and found no browser console errors
- The original poster confirmed the issue persists on their end and provided a screenshot showing the problem
- The helper was unable to reproduce the error during testing
Current status:
- The issue remains unresolved
- At least one other user reports experiencing the same problem
- No definitive cause or solution has been identified
- One user suggested an alternative payment solution via Stripe as a workaround
The discussion is ongoing with no clear resolution yet.