Why is my account asking for a monthly payment plan unexpectedly?

I entered in my Shopify account today, and i don’t had any access to it. It just says, pick a plan and asks me the monthly payment. Well, it’s crazy. I don’t want to have any monthly payments yet, so what should i do. My account is just blocked so fast. Also it doesn’t tell me any reason, why it happened. Hope it someone can help me.

Hi there, @Anano !

Welcome to the Community! Definitely a great place to gather some input regarding anything about the platform!

With regards to your account issue, please reach out to our live support team for further assistance. Here is a direct link for you to reach their queues.

Once they verify your credentials, they can open up back end information and provide you with an explanation regarding this matter and can assist you accordingly.