Good evening. Please tell me I want to open a store on your platform. I started registration, added a card to the tariff, clicked pay for the tariff and my account was blocked. Who can help me with this question?
Hey, @jognexpphoto !
Aria here, I’m on the Social Care team at Shopify.
I’m sorry to hear that happened. It looks like we’ll need to access your account in order to resolve this issue. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit here and log in to your account to create a support request.
Since this is the next step I’ve marked this reply as the solution for the benefit of others who may discover this topic. Thanks!
but how do I find the live chat or where can I get a phone number to reach you?
To open the store it says remove password how do I fix that or how do I do it