I can’t access my shopify account because its blocked
Hey @mendesnunestiag ,
Welcome to the Shopify Community!
The best course of action in this situation is for us to access your account and investigate why it has become inactive. We’re unable to provide account-specific support via the Shopify Community at this time, so we can assist you when you contact our support team and speak to them via live chat, email, or callback.
Please visit our support page at https://bit.ly/3cJkx8V and log in to your account to create a support request. After visiting the link and logging in, you will be prompted to enter the topic of concern so we can connect you to the right articles and support team. Simply type in the topic, click Search then scroll down to the bottom of the page to click Continue under Get Support. You will then see the option to create a support ticket on the next page.
Since this is the next step I’ve marked this reply as the solution for the benefit of others who may discover this topic. Thanks!
My account is blocked and my store is Leveza Sports, and i don’t no what to
do
As mentioned above, you will need to reach out to our support team directly as they are able to access your account and help you resolve the issue.
While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback.
Please visit this link: https://bit.ly/3BANQVf and log in to your account to create a support request.