I’ve been trying for days to verify my account with Facebook and Instagram so I can link my account to sell on there.
My passport has my full name that matches my Shopify, but my Facebook page uses my nickname which is what I’m known as.
is this the reason why it won’t verify properly? Any way around this?
Hi, @NewsellerAU
Greetings, and thanks for posting.
I understand you’re having issues connecting your Meta accounts with your Shopify store. Unfortunately, there is not enough information provided to know why you are running into issues.
Are you receiving an error message when attempting to connect? If you can please provide as much information as possible that would be fantastic. For example; what error do you see, at what stage do you see the error, are you seeing the error in Meta or Shopify, and how are you attempting to connect the two.
Thanks in advance!