Hello! This is urgent, as we are currently running a promo on our site: https://www.lacolombe.com/ All of the suddent, the product pages have been EXTREMELY slow to load the ‘Add To Cart’ button. Most users are bouncing before it loads because it is taking so long and we are receiving a ton of neg…

It seems that the issue has resolved itself for now, but would love to hear if anyone knows what may have been happening in case it reoccurs in the future! Thanks!

On my end, the site loads a bit slow, but I can add the product to the cart without much problem. I looked at the console log and it looks like the issue could be caused by an external plugin or script. If this issue persists, reach out to a web developer so they can troubleshoot in closer. https:…

Hey, @cornelle1 Glad to hear its back up to speed for you. In any case I would recommend reaching out to ReCharge to see if they can assist you or let you know of any degraded services of the performance of their app that may have caused the issue. The part that was loading slow is a page element t…

Thank you both for your replies! In regards to the ReCharge element being slow to load, I will definitely reach out to them – but shouldn’t the ‘Add To Cart’ button have loaded whether or not the ReCharge information was there?

The same thing happened to our store yesterday. At first I thought that it had to be a ReCharge issue, but I then unpublished the subscription widget, and had the same problem with just the regular add to cart button taking over a minute to load. It resolved itself eventually, but was messed up for …

So interesting! Comforting to hear that we weren’t alone in this… I wonder if it was a Shopify theme issue? Glad to hear yours was resolved!! Let me know if you ever find out what the cause was, and I’ll do the same :slightly_smiling_face:

@corys not sure if this is the right space to post this, but wondering if you’re seeing anymore ReCharge issues today? trying to narrow down the problem and see if ReCharge might have been the cause all along… our site is now showing the subscription radio buttons on every single product, whether or…

Hi there I have the exact same problem coudl you help me take a look? my website is thepurrlab.com . many custoemrs have been leaving while looking at the add to cart loading button. How can i reduce it to below 1 second? thanks

Why is my 'Add To Cart' button loading so slow?

Shopify Discussion

corys July 21, 2021, 7:23pm 10

No probs today luckily!

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Why is my 'Add To Cart' button loading so slow?

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