HELP PLEASE! My add to cart button has stopped working. It was working earlier today and now we are ready to launch and it has stopped working We are using the Reach theme.
My Shopify url is https://hello-chookii.myshopify.com/ any help would be appreciated.
Hello , @lenam
The store is password protected , So can you please provide store-front password?
Hi there @lenam !
Thanks for letting us know about this and for sharing your store link.
In order to test this issue out, my best advice would be to download a fresh copy of a free theme from our theme store so you can test this out.
When you have grabbed an unedited free theme from our store you can go into that theme in the Online store > Themes > Customize theme menu to check to see if the issue with your Add to Cart button is also present there.
If the behavior is not seen on the fresh theme copy, this lets us know that the issue is localised to your current theme and we can further investigate there.
Would you have added any apps to your store recently that involve adding or editing your theme code or would you have made changes to this theme’s code yourself?
Try out the new theme troubleshooting outlined above and let me know what the results are so we can determine how you can get support for this.
All the best!
Regards,
Don