Hi Team! My build has run into an issue with the Add to Cart functionality. When, in testing, I click the button and it simply cycles over and over without completing the task. I’ve tried this on multiple browsers, deleted (possibly conflicting) apps, and multiple other computers. I’m struggling to find where the issue is. I’m happy to provide .liquid files if that helps…just not sure exactly which fields are needed to help diagnose. Appreciate feedback. Thanks! - Will
Topic summary
Add to Cart button keeps spinning and never completes during testing, even across multiple browsers and computers. Potential app conflicts were addressed by removing suspect apps, but the issue persists.
Troubleshooting to date: cross-browser and cross-device tests; app removals; willingness to share theme .liquid files (Shopify’s template files) for diagnosis.
Information requested to proceed: a public store URL/link to reproduce the problem; screenshots of the behavior; and clarification of where it occurs (e.g., product page, collection page).
Current status: unresolved/ongoing. No code snippets or logs have been provided yet. Next action item is for the reporter to supply the store link and replication details so others can investigate further.
Hi @ShaylaBlack ,
Can you provide link to the store
Hi @ShaylaBlack
Can you please share the URL and screenshot from where I can replicate the issue like Product page, collection page,etc