I have been facing a problem that i am getting add to cart but only 30% going to reach checkout. What could be issue.
Please support
Hi, @ABShaikh .
There are many reasons why a customer may take a product to the cart and not checkout. For example, there could be an issue preventing them from checking out like missing shipping rates, or they could have simply changed their mind about the order. We would need to see more details from your store to see what the cause may be. I’d recommend doing some testing on your storefront to see if you notice any barriers preventing customers from reaching the checkout. You can also learn more about these orders by reviewing your abandoned checkouts for information that may indicate what’s causing this. You can learn more about recovering abandoned checkouts here. If you’re not noticing any issues preventing customers from checking out, I’d then recommend focusing on steps to increase your conversion rate. This guide explains some tactics that can help you increase your converstions.
Happy to help if you have more questions!
Hello Erin,
thank you for your response. can you please help reviewing store for issue? I am using 3rd party theme, i am afraid that might be problem. my store url is www.cozmetica.pk