My address is not getting verified at all. I’ve tried many steps and change a bit and still couldn’t manage to figure the problem. please if anyone know about it lmk.
Hi @mohajjar
Could you confirm where in your admin you are seeing the error message about your address verification? If it is related to your “Locations” for selling, then the address verification is only required if you are using calculated shipping rates at the checkout or buying your shipping labels through your Shopify admin. If you are not doing either of those, then generally the address verification message can be ignored.
I find merchants who are located in remote areas tend to not be able to verify the addresses in the admin, but since they are also generally not able to offer calculated shipping rates at the checkout it doesn’t cause any negative impact for them.
Ive switched my store to local store, i added only my country to the location address and shipping. but its not allowing to select the country while checking out.
bcs my address isnt being verified.
Hi @mohajjar
Thank you for the additional information. If your business address in your store is not able to be verified, that will not stop customers from checking out so long as you have free shipping or non carrier calculated shipping options available to customers. Customers should still be able to check out so long as you have their supported countries setup properly in your Settings > Shipping.
It sounds like you may have more than one issue that needs to be resolved. I would encourage you to reach out to our live chat support so our team can authenticate your merchant account and review your account settings and help you fix any issues you are experiencing. To access our live support, please follow this link: Shopify Help Center. Next, you will want to follow the on screen prompts to sign in, choose your topic and issue and at the bottom of the help articles provided will be all available live support options.