The same problem… how many time to fix it!?
Topic summary
Widespread access failures to Shopify admin are reported. Users see “Page not working,” “Not Found,” and HTTP 404 errors; the mobile app also fails for many. Some storefront functions are impacted (e.g., “Add to cart” and checkout showing blank pages), causing lost sales and launch delays.
Initial troubleshooting from Shopify staff focuses on ruling out local issues: try incognito/other browsers, disable extensions, switch devices or the Shopify mobile app, change networks (cellular vs. Wi‑Fi), and check for pop-up blockers or firewalls. They request screenshots of the exact error to guide next steps.
Multiple merchants confirm the problem across different stores at the same time, suggesting a Shopify-wide outage. One points to the Shopify status page for updates; others note the status initially showed no issues. Several request proactive email notifications when service is restored.
No official fix or resolution is posted in the thread. Community consensus is to wait, assuming a temporary platform issue. The discussion remains open/ongoing. Screenshots and linked recordings are central for understanding the errors shown.
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