I been trying to get ahold of customer support to figure out why I can’t get into my airline store. It says inactive and to get ahold of customer support. But they referred me here.
Hey @Cecilymo .
Thanks for reaching out.
I am sorry to hear about the trouble with accessing your online store! Since we cannot authenticate you for the store in question over the Community forums due to the sensitive information that would need to be shared, I am unable to look into the specifics. In this case, it would be best and more secure to reach out directly to our support by logging into your store using the Contact Us page.
Once you successfully login or select the option to Continue without logging in, you will be directed to the Help Center. Type in what you would like assistance with in the search bar to locate the option to Get Support under the search results. This will allow you to speak with a Support Advisor about the situation.
Let me know if you have any questions.
I still haven’t gotten a answer