Hello,
Currently facing an issue below, when upgrading a plan for apps in Shopify.
Is the issue above due to Shopify or with the Shopify Apps? and how to resolve this?
Thanks and appreciate the help in advance.
1 Like
Hi @D4nVis3o
Hope you are doing well.
This comes when the subscription charge is expired. I will suggest you to ask the app developer for a custom link or they can remove the subscription id from their database. If the issue persists, I recommend you connect with Shopify support via live chat or email.
If my answer is helpful please mark it as a solution and like it. 
Cheers!!
Shubham